Full Terms & Conditions
EGO CO. — TERMS & CONDITIONS
Effective Date: January 10, 2026
These Terms & Conditions (“Terms”) govern all services provided by Ego Co. (“Ego Co.,” “we,” “us,” or “our”), including subscription plans, strategy and consulting services, and one-time purchase packages. By purchasing or using our services, you agree to these Terms.
1. SERVICES OVERVIEW
Ego Co. provides subscription-based creative services, strategic consulting, branding and identity development, website design, logo design, and marketing collateral. All services are provided remotely unless otherwise agreed to in writing.
All services are provided on a **best-effort basis**. Ego Co. does not guarantee specific business outcomes, performance metrics, revenue increases, audience growth, or marketing results. Outcomes depend on multiple factors beyond Ego Co.’s control.
2. SUBSCRIPTION PLANS — GENERAL TERMS
Billing & Renewal
Subscriptions are billed monthly in advance and automatically renew unless canceled. Payment must be successfully processed at the start of each billing cycle for services to continue.
Cancellation
Subscriptions may be canceled at any time. Cancellation takes effect at the end of the current billing cycle. No partial refunds or credits are issued for unused time or deliverables.
Monthly Scope
Each subscription includes a defined number of deliverables per month based on the selected plan. Unused deliverables do not roll over unless explicitly stated in writing. Requests exceeding plan scope may require an upgrade or additional fee.
Revisions
Unless otherwise stated, subscription deliverables include one (1) round of revisions. Additional revisions may be purchased separately.
Turnaround Times
Turnaround times are estimates and depend on workload, project complexity, and timely client communication. Ego Co. is not responsible for delays caused by late feedback or missing materials.
Fixed Monthly Pricing
Subscriptions are billed at a fixed monthly rate regardless of usage. Plans provide priority access and flexibility, not per-use pricing. Unused benefits do not roll over.
Fixed Monthly Subscription
Your subscription is charged at the plan rate each month, regardless of how many benefits you use. Each plan includes a set number of services or deliverables, and unused benefits do not roll over. Subscriptions are designed for flexibility and priority access—not per-use discounts—so the price stays the same every month.
3. PLAN-SPECIFIC TERMS
Basic Plan Includes:
* One introductory strategy call
* 6 social posts per month
* 1 social ad per month
* 1 branded marketing collateral item per month
* 1 marketing email design per month
* Access to brand-defining questionnaires
Milestone strategy calls are available at an additional fixed rate.
Essentials Plan Includes:
* One introductory strategy call
* 8 social posts per month
* 3 social ads per month
* 3 branded marketing collateral items per month
* 2 marketing email designs per month
* Access to brand-defining questionnaires
Milestone strategy calls are available at a preferred fixed rate.
Elevated Plan Includes:
* Monthly strategy call
* 10 social posts per month
* 5 social ads per month
* 5 branded marketing collateral items per month
* 3 marketing email designs per month
* Access to brand-defining questionnaires
Additional calls may be scheduled at a reduced rate, subject to availability.
4. STRATEGY & CONSULTING CALLS
Calls are scheduled in advance and subject to availability. Cancellations or reschedules require at least 24 hours’ notice. Missed or late-canceled calls are forfeited and non-refundable.
All calls are advisory in nature. Implementation is not included unless covered by an active subscription or separate written agreement.
5. ONE-TIME PURCHASE PACKAGES
Brand Kits & Logo Design
Projects include the scope outlined at purchase. Unless otherwise stated, packages include one concept and defined revision rounds. Additional revisions or concepts may be purchased.
Website Builds
Websites are built using platforms such as Squarespace or Wix unless otherwise specified. Packages include a maximum number of pages as outlined at purchase.
Hosting fees, platform subscriptions, advanced custom coding, and ongoing maintenance are not included unless agreed to separately. Ego Co. is not responsible for changes, outages, or limitations imposed by third-party platforms.
Website Build — Revision Policy (Short Form)
Website projects include up to three (3) revision rounds. Revisions are limited to refinements within the approved structure. Major restructures, additional pages, aesthetic changes, or new functionality fall outside scope and may require additional fees or a Paid Revision Call.
Logo Design — Revision Policy (Short Form)
Logo projects include up to three (3) revision rounds. Revisions are limited to refinements of the approved concept. New concepts or major directional changes require additional fees.
Brand Kit — Revision Policy (Short Form)
Brand kit projects include up to three (3) revision rounds across the full system. Major changes to direction, scope, or assets not originally included may require additional fees or a Paid Revision Call.
MARKETING PLAN & COMMUNICATIONS PLAN — SHORT FORM TERMS
Marketing Plan and Communications Plan packages are strategy-only services. Implementation, execution, and ongoing management are not included unless agreed to in writing.
Each package includes delivery of a polished strategy document (PDF or equivalent). One (1) round of revisions is included unless otherwise stated. Revisions are limited to refinements within the original strategy direction.
All recommendations are advisory. Ego Co. does not guarantee results. Clients receive ownership of final strategy documents upon full payment. Internal frameworks and methodologies remain the property of Ego Co. All sales are final once work has begun.
6. CLIENT RESPONSIBILITIES
Clients agree to provide timely feedback, accurate information, and required materials. Delays in communication may result in extended timelines.
7. OWNERSHIP & INTELLECTUAL PROPERTY
Upon full payment, clients own final approved deliverables created specifically for them. Ego Co. retains ownership of drafts, unused concepts, internal templates, processes, questionnaires, and source files.
Clients represent that all materials provided are owned or properly licensed. Ego Co. may display completed work for portfolio and marketing purposes.
8. REFUNDS & TERMINATION
All sales are final. Refunds are not provided once work has begun. Ego Co. reserves the right to terminate services for violations of these Terms, abusive behavior, non-payment, or repeated failure to provide required materials. Fees paid remain non-refundable.
9. CONFIDENTIALITY
Both parties agree to maintain confidentiality of proprietary information. Confidentiality does not apply to public information, information already known, or work displayed for portfolio purposes.
10. FORCE MAJEURE
Ego Co. is not liable for delays caused by events beyond reasonable control, including natural disasters, outages, illness, or government actions.
11. LIMITATION OF LIABILITY
Ego Co.’s total liability is limited to the amount paid for the services in question. Ego Co. is not liable for indirect or consequential damages.
12. DISPUTE RESOLUTION
Disputes will first be addressed through good-faith communication. If unresolved, disputes will be resolved through binding arbitration. Each party is responsible for its own legal fees unless otherwise required by law.
13. PAYMENT FAILURE
If payment fails, services may be paused until resolved. Ego Co. is not responsible for delays caused by failed payments.
14. MODIFICATIONS
Ego Co. may update these Terms at any time. Continued use of services constitutes acceptance of updated Terms.
15. GOVERNING LAW
These Terms are governed by U.S. law and the laws of the state in which Ego Co. operates.
16. CONTACT INFORMATION
Email: info@youregoco.com]
Website: www.youregoco.com