Your Questions
Answered.
How does the subscription work?
Ego Co. operates on a monthly subscription model. You choose a plan that fits your business, and we provide ongoing marketing support every month. No contracts. No unexpected fees.
How does your process work?
Our process is designed to keep things simple and strategic.
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Submit a Partnership Application.
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We'll review your inquiry and learn more about your business.
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If we believe we're a good fit, we'll create a custom proposal tailored to your goals and scope of work.
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Once approved, we'll begin your onboarding and monthly marketing partnership or project.
Every proposal is customized, allowing us to recommend the right level of support for your business.
Do you offer custom proposals?
Yes. Every business is different, so every proposal is built around your specific goals, priorities, and marketing needs.
Whether you're looking for ongoing monthly marketing support or a one-time project, we'll recommend the approach that makes the most sense for your brand.
Do you require long-term contracts?
No. Our monthly partnerships are designed to be flexible.
We don't believe businesses should be locked into lengthy contracts. If you decide to end your monthly partnership, simply provide 30 days' written notice, and your services will continue through the end of your current billing cycle.
Can I cancel at any time?
Yes. Ego Co. is designed to be flexible. You can cancel your subscription at any time. Your service will continue through the end of your current billing cycle, and you’re welcome to return whenever you're ready.
Do my deliverables roll over month to month?
Your subscription is charged at the plan rate each month, regardless of how many benefits you use. Each plan includes a set number of services or deliverables, and unused benefits do not roll over. Subscriptions are designed for flexibility and priority access, not per-use discounts, so the price stays the same every month.
How do revisions work?
Each deliverable includes small revisions, your chance to fine-tune the design so it feels just right.
Revisions can include:
-Minor text edits (grammar, spelling, or small wording tweaks)
-Light design refinements (spacing, color, layout adjustments)
-Swapping or updating an image or visual
Revisions do not include:
-A completely new concept or major redesign
-Significant copy rewrites or changes that alter the original direction
How does the monthly strategy call work?
Your strategy call is a dedicated session (usually 30-45 minutes) where we:
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review analytics and past performance
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outline your goals for the upcoming month
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set campaign direction
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discuss any updates to your brand voice or services
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refine your identity and presence
This call ensures that everything we create is aligned with your evolving goals and brand personality.
It’s like having your own creative director on call, without hiring full-time
Is all the work done in-house?
Yes. Always. Ego Co. never outsources to freelancers or external vendors.
All creative direction, design, content, and strategy are handled internally, ensuring:
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consistent quality
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a cohesive brand identity
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aligned tone + visuals
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smooth communication
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faster turnaround times
Do I own the creative you make?
Yes. Once delivered, you own the final approved assets.
(Working files or raw design files can be purchased upon request.)
What services do you offer?
We offer both ongoing monthly partnerships and one-time marketing projects, including:
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Subscription Marketing Partnerships
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Social Media Management
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Brand Strategy
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Campaign Strategy
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Branding & Visual Identity
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Website Design
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SEO
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Email Marketing
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Content Strategy
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Marketing Campaigns
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Marketing Collateral
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Creative Consulting
Every proposal is customized based on your goals and scope.
What's included in a monthly partnership?
Each partnership is built specifically for your business, but may include services such as:
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Marketing strategy
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Social media management
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Content planning
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Creative design
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Email marketing
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Campaign development
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Website updates
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Analytics & reporting
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Community engagement
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Ongoing creative guidance
Your proposal will outline exactly what's included in your partnership.
What does onboarding look like?
Once your proposal has been approved, we'll guide you through our onboarding process.
This includes:
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Completing your client profile
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Sharing brand assets and business information
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Scheduling your kickoff strategy meeting
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Reviewing goals, priorities, and timelines
From there, we'll begin planning your marketing roadmap.
How do we communicate?
You'll receive access to your client portal where you can:
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View project updates
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Review deliverables
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Access content calendars
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Submit feedback
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Approve creative
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Access important project resources
We're also available by email throughout our partnership whenever questions come up.
What are your typical turnaround times?
Turnaround times vary depending on the scope of work.
As a general guideline:
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Creative assets: 1–3 business days
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Brand identity projects: 1–2 weeks
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Website projects: 3–6 weeks
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Monthly partnership work: Completed according to your agreed-upon marketing calendar and priorities.
Specific timelines will always be outlined in your proposal.
What platform do you build websites on?
We primarily design websites on Wix and Squarespace.
Both platforms allow us to create elevated, modern websites that are easy to manage as your business grows, without requiring ongoing developer support.
